FAQs

Have questions? We’re here to help.

Find answers to common questions about shipping, plant care, what’s included, and how HerbWild works.

General

Starting with live plants lets you skip the seed-starting stage and gives you a simpler, faster way to get started. It is an easier path to success, especially if you are new to herbs. 

Each collection includes a curated set of herb plants, a detailed garden guide with step-by-step help for ongoing care and everyday use, and access to our team for expert support along the way. It is designed to give you more than just plants. It gives you the guidance and confidence to enjoy the benefits of your own fresh herbs at home.

We include 3 of each variety so you have enough of each herb to actually use. A single plant often does not provide much flexibility, especially early on. By giving you 3 of each, your collection gives you a fuller, more practical supply and a better overall experience as your herbs settle in and start producing.

Orders

We ship your plants within 7 days of receiving your order. To help ensure safe delivery, we only ship plants on Monday, Tuesday, and Wednesday so they do not sit in transit over the weekend.

For pre-orders placed before May, we begin shipping in the first week of May to make sure your herbs arrive at the right time to get started. We will keep you updated so you know when to expect your collection.

We are here to help. If you have questions about your plants, their care, or what to do next, you can reach out to our team for support

here.

Every HerbWild collection comes with a 15-day Healthy Plant Guarantee. If there are any issues when your plants arrive, or while getting them settled into their new home, reach out to our team and we will make it right.

Plant Care

Not at all. HerbWild is designed for beginners. Our collections come with healthy starter plants, step-by-step guidance, and expert support to help you grow with confidence from day one.

HerbWild collections are designed to make growing herbs more approachable, even in smaller spaces. We provide guidance for growing your herbs in containers on patios, balconies, decks, or in backyard garden beds.

Still have questions?

Reach out to our team and we’ll be happy to help.